south hills flex pt
Our Health Mission
We help active adults and athletes in the Pittsburgh area get back to the activities they love.
Our mission is to put your health first. We want to empower you to take control of your health by offering convenient physical therapy services on your schedule and at your chosen location whether it be your home, your office, or fitness facility.
By listening closely to your concerns and giving you complete 1-on-1 attention during each session, we collaborate with you to create a treatment plan that will work for you.
Concierge Physical Therapy
Our Concierge model of Physical Therapy addresses some of the most glaring issues with healthcare. You may have been to a PT clinic and felt rushed. Your care may have been passed off to an aide or a tech to do the same exercises that everybody else is doing. The therapist may have had 2 or 3 other patients there at the same time. Or you may have experienced a limitation on visits or types of treatments you can receive due to insurance restrictions, along with high copays and deductibles. Often times, patients are even discharged before they reach maximum improvement or they may run out of covered visits and have to stop treatment.
We want to change all of that.
With our cash based Concierge model, we can provide
1-on-1 sessions for a full 60 minutes (or more) without the limitations of the traditional insurance driven model. The Doctor of Physical Therapy who conducts your initial evaluation will also be the same Physical Therapist who sees you throughout the duration of your treatments.
We choose to have a relationship with you, not the insurance companies. This way we can treat you where and when it's convenient for you and complete a treatment plan based on your specific needs and goals.
Your care won't end at the close of the session. You will have access to us 24/7 through our messaging service in your patient portal.
Your care also doesn't have to end after discharge from Skilled PT. We offer Continuation packages and Recovery packages tailored to your goals to keep you active
How Cash Based Services Work
We offer cash based physical therapy and sports performance services because it frees us from the restrictions that insurance companies place on your care. You remain in control of your own healthcare, choose where and when you would like to be seen and pay for a package of sessions up front.
Our treatments are often reimbursable under Out of Network insurance benefits. We provide you with a “Super Bill" which you can then submit to your insurance for reimbursement or you may be able to apply the cost to your annual deductible. Please be sure to check with your specific insurer.
For your convenience there are downloadable reimbursement forms at the bottom of the Contact Us page as well as information on the Reimbursify app which makes filing insurance reimbursement claims quick and easy!
If you have a Flexible Spending Account (FSA) or Health Savings Account (HSA) you can use that to pay for services. At the end of the year, if you still have funds in your FSA or HSA you may be able to pre-purchase a package from us for future use (subject to terms and within applicable laws).
There is nothing more important than your health. and our services are an investment in your health.
Experience and Professionalism
Troy Baxendell, PT, DPT, COMT, HMS, CPT founded South Hills Flex Physical Therapy & Sports Performance because of the changes in health care that have caused rushed treatments, lack of 1-on-1 attention, unlicensed or unqualified persons performing the treatments, too much of the patient’s time spent in the waiting room and restrictions placed by insurance companies and healthcare systems.
With over 27 years as a licensed Physical Therapist, Dr. Baxendell draws on his extensive experience in Outpatient, Sports Performance, Recovery, and Wellness to implement personalized programming that is rooted in Customer Service.
A guiding principle that he has carried throughout his career is a strong respect for the patient. This means respecting your time by not making you wait, respecting your input on your issues because it is your own body and mind, and understanding that many factors go into an individual's condition and overall function.
Testimonials
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